1. You can customize your design in our company. 2. We can guarantee the quality of our products. 3. We will provide you with the best service. 4. We deliver the goods on time.
1. By Express: UPS, Fedex, DHL,TNT a fast and safe way for shipping, normally 3-5 working days for delivery;
2. By Air: In some area, the shipping cost by air is more favorable than by Express; 5-7 days for delivery;
3. By Sea: the most economic shipping method, but cost longer shipping time; large quantity, heavy and not urgent goods can choose this way.
1. For all your inquires about us or our products, we will reply you in detail within 24 hours;
2. We offer OEM services.
3. We have very experienced design team can help with your idea.
4. We ensure good quality item, 100% inspect before packing.
5. Free replacement if find out any wrong or defective goods within 45 days after shipment.
How to place an order ?
1. Confirm the item price and other details .
2. We make samples for your approval .
3. Pay 30% deposit .
4. Start mass production and confirm the delivery date and way .
5. Pay the balance before shipping.
1.When I re-order awards medal, should I pay the mold fee again?
- NO, we'll keep each mold for 2 years, during this time, you can re-order without mold fee.
2. Express shipping is too high, any other options for shipping?
- Yes, we could also ship via China Post, E-package, or agent express with low cost.
3. My awards medal need to display, any show box?
- Yes, we could also provide gift box for awards medal.
4. I need award medal very urgent, how fast you can produce it?
- For most items, it will need only 3-7 days when in a rush. Depending on your item, our sales will check schedule and get a fastest production time for you.
5. UPS / TNT / DHL Express lost / broken my package, how could I do?
- If you didn't receive it in time, please let us know, we'll check with express and get you an answer.
- If you just receive part of your products, some cartons lost or broken, please complain with the shipper and take a photo when you touch them. Let us know at first time, and send us the photoes, we'll re-make the lost items for you for free and make claim on this to express.